Jun 10, 2009
Customer service? What customer service?!
I've noticed these days the increase of posts complaining about customer service her in Kuwait. it's like every other day someone has gone through a very bad experience o when they speak to the management about it it's either they don't get a respond or get a respond yiirfa3 il thagh6 illi il wa7id egool law 7agreeni yimkin a7san!
at a restaurant a couple of days ago at the avenues, we complained to the manager about something. bs ma 3a6ana wayd waih fa later on when we were paying the bill we told the waiter to call him again. 10 min later o the manager didn't come!
we called the waiter and asked him if he did call his manager and he told us that he did. so we asked him to call him again, just as he was about to yana il manager yitmakh6ar.. sa2alnah ma nadak il waiter 9arlina mudda na6reen.. chan egool la2.. good thing the waiter was still standing there so we asked him jidamah etha he did o he said yes!!!
il manager tuwahag oo gam egool "haa laa ma sima3t madry sorry"!!
3ithir aqba7 min thanb!!
mo kasir kha6ry eb hal mawqif illa il waiter! et'hagoon shino sawa feeh il manager laman meshaina?! maskeen shaklah 7a9al khoosh zaffah!